Terms and conditions of use
Please read carefully the Terms and Conditions of Use of this online store, presented below, as its use implies your acceptance.
! All products sold by S.C. ROA Innovation Technology S.R.L. are intended to modify Dacia / Renault Duster cars in order to improve their Off road performance, as a result, any available certification is listed on the corresponding products and any other certification cannot be made available.
! Improper use on public roads of products that are not intended for this purpose is strictly the fault of the user.
! The products are installed in specialized workshops (RAR authorized service units).
! We will take all the necessary steps to support the activity of these units but we do not assume in any way their intrusion or the provision of explanatory materials for installation.
! It is totally contraindicated to install on your own.
As the owner and administrator of this online store, S.C. ROA Innovation Technology S.R.L. reserves the right to modify and update, without any prior notice, the content, as well as the Terms and Conditions of Use. Therefore, please visit this section periodically to check the Terms and Conditions of Use that you have agreed to abide by.
The following terms will be understood as follows:
Mudster (S.C. ROA Innovation Technology S.R.L.) - The online store at https://mudster.ro and all its sub-pages.
User - anyone who visits the Mudster online store.
Customer / Buyer - natural person / legal person who places an Order.
Products and Services - any product or service mentioned in the Order, which is to be provided by the Seller, the Customer.
Order - an electronic document that intervenes as a form of communication between the Seller and the Customer through which the Customer expresses his intention to purchase certain Products and Services and to pay for them.
Seller - S.C. ROA Innovation Technology S.R.L., having the following identification data: Unique Registration Code RO 33450311, registered at the Trade Register with no. .J40/9142/2014 and based in Str. Rozetului no. 5, C.P 051096, Sector 5, Bucharest, Jud. Bucharest Romania.
Contract - an Order confirmed by the Seller, by which the Seller agrees to sell and deliver the Products and Services and the Customer agrees to purchase, receive and pay for these Products and Services.
Courier - any person under public or private law who provides express courier services.
Privacy Policy and GDPR
SC ROA Innovation Technology S.R.L. aligns with the provisions of the GDPR (General Data
Protection Regulation), which offers you the following benefits and rights:
• Confidentiality
• Security
• Compliance
• Transparent
The Regulation grants several rights to persons whose personal data are processed, such as the right to portability or the right to delete personal data:
The right to receive information on data processing and a copy of the data processed
The right to request the rectification of inaccurate data or the completion of incomplete data
The right to request the deletion of personal data and, if personal data have been made public, the transmission of information relating to the request for deletion to other operators
Right to request a restriction on data processing (right to a restriction on processing)
The right to receive personal data concerning the data subject in a structured, commonly used and machine-readable format and to request the transmission of such data to another controller
Right to object to the processing of data with the intention of ceasing processing (right to object)
The right to withdraw at any time a consent given in order to stop the processing of data based on your consent. Withdrawal will not affect the lawfulness of the processing based on the consent given before the withdrawal (right to withdraw consent)
The right to lodge a complaint with a supervisory authority if you consider that the processing of data is a breach of the GDPR (the right to lodge a complaint with a supervisory authority)
Intellectual property rights
The content of the Mudster online store: images, texts, web graphics, scripts, software, design rights, model rights, patents, trademarks, is wholly owned by S.C. ROA Innovation Technology S.R.L. and its suppliers and is protected by the Law on Copyright and Related Rights and the laws on intellectual and industrial property. Use without the consent of S.C. ROA Innovation Technology S.R.L. of any of the elements listed above is punished according to the legislation in force.
The use on Mudster of any registered brand name does not constitute an advertisement for the respective company, Mudster does not assume responsibility and cannot be blamed for damages caused by using the content or information presented on the site.
User registration
To create an account in the Mudster online store, the user must use a valid email address.
Price
The final price paid by the Client consists of the price of the product + the related shipping and / or collection costs.
All prices for products and services sold through the Mudster site are expressed in both Lei and EURO, GBP and USD and contain VAT. in a percentage of 19%.
Order
The order of the products sold by Mudster can be done both online and by phone.
Payments and Billing
To pay for the ordered products you can opt for one of the options below:
• Payment at our headquarters, both in cash and by card, when picking up the products
• Payment by payment order
• Payment via PayPal
Product Warranty
The Warranty Conditions can be consulted in the Warranty section.
Delivery
For the delivery of the ordered products we offer the following delivery possibilities:
1. Picking up the products from our headquarters.
2. Delivery of products through a courier company.
Return Policy. Right of withdrawal
Products purchased remotely can be returned according to O.G. 130/2000 of the Romanian law, in a time window of 10 business days from the delivery of the product(s), the shipping cost from the customer to ROA is the customer's responsibility.Only products that are not used or damaged by the customer can be returned.
The refund is subject to the prior examination of the returned product by the ROA personnel.
Suggestions and Complaints
Suggestions and complaints will be sent in writing to the email address office@mudster.ro or by phone at +40 (21) 315.64.62